Shipping Policy

At HNB Organic Agro Private Limited, we are committed to ensuring a smooth and timely delivery experience for our customers. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.
• Orders placed after 3:00 PM or on non-business days will be processed on the next working day.
• Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery status.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to ensure timely and efficient delivery of your orders:

• Standard Shipping: Delivery within 5–7 business days across most locations.
• Express Shipping: Delivery within 2–4 business days for urgent orders (extra charges may apply).

Delivery times may vary based on your location, courier service availability, and unforeseen circumstances like weather or holidays. We strive to process and dispatch all orders promptly to ensure you receive your products in the best condition.

For any shipping-related inquiries, please contact our support team at 07942560843.

3. Shipping Charges

• Shipping charges are calculated based on the order weight, delivery location, and chosen shipping method.
• Any applicable shipping fees will be displayed at checkout before order confirmation.
• Free shipping may be available on select orders or promotions.

4. Delivery Guidelines

• Deliveries are made during standard business hours (9 AM – 7 PM) from Monday to Saturday.
• Customers must provide accurate shipping details to avoid delays or non-delivery.
• If the delivery is unsuccessful due to incorrect address details, re-shipping charges may apply.

5. Order Tracking

• Once your order is shipped, a tracking number will be provided via email or SMS.
• You can track your order on the website.

6. Shipping Restrictions

• We currently ship within [India/Internationally].
• Some locations may have delivery restrictions due to local laws or logistics limitations.
• We do not ship to P.O. Boxes or military addresses at this time.

7. Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 2 days of delivery with clear photos of the package and product. We will assess the issue and offer a replacement or refund as applicable.
• In case of a lost shipment, we will coordinate with our logistics partners to track and resolve the issue promptly. If the package cannot be located, we will arrange a replacement or refund.

8. Changes & Cancellations

• Orders can be modified or canceled only before they are shipped. Once shipped, cancellations are not allowed.
• If you need to change the delivery address, contact us immediately. Address changes may not be possible after dispatch.

9. Contact Us

For any shipping-related queries, reach out to us at:

📍 HNB Organic Agro Private Limited

• VM4J+M6F, Mahapura Rd, Keshopura, Bhakrota, Jaipur, Rajasthan 302026

📧 infohnborganicagro.com
📞 07942560843

By placing an order on hnborganicagro.com, you agree to the terms outlined in this Shipping Policy.