Cancellation Policy

At HNB Organic Agro Private Limited, we strive to ensure a smooth shopping experience for our customers. However, if you need to cancel an order, please review our Cancellation Policy below.

1. Order Cancellation by Customers

Before Shipment:

Customers can cancel their order within 24 hours of placing it, provided it has not been shipped.
To request a cancellation, please contact us at 07942560843 with your order details.
If the cancellation request is approved, a full refund will be processed to the original payment method within 5–7 business days.

After Shipment:
- Once an order is shipped, cancellations are not allowed. Customers may refer to our Return & Refund Policy for applicable cases.

2. Order Cancellation by HNB Organic Agro

We reserve the right to cancel an order under the following circumstances:

Stock unavailability or unexpected inventory issues.
Payment failure or incomplete transactions.
Incorrect or fraudulent order details provided by the customer.
Shipping restrictions in the delivery location.

In such cases, customers will be notified, and a full refund will be processed.

3. Refund Process for Canceled Orders

Approved cancellations will be refunded within 5–7 business days to the original payment method.
Refund processing times may vary depending on your bank or payment gateway.
You will receive a confirmation email once the refund has been initiated.

4. Modifications to Orders

Customers may request minor order modifications (such as a change in delivery address) before shipment by contacting us.
Modifications are subject to approval and feasibility.

5. Contact Us

For cancellation requests or further assistance, please reach out to:

📍 HNB Organic Agro Private Limited

VM4J+M6F, Mahapura Rd, Keshopura, Bhakrota, Jaipur, Rajasthan 302026

📧 infohnborganicagro.com
📞 07942560843